Privacy Policy
Last updated: September 2026 · Pretty Little Gem Co., Ltd.
1. Our Commitment to Client Discretion
At Pretty Little Gem, we value the trust you place in us when acquiring exceptional natural gemstones. We treat client information, transaction values, and private collection records with utmost confidentiality and discretion. We do not sell, rent, or trade your personal data with third-party marketing brokers under any circumstances.
2. Information We Collect
To process gemstone acquisitions, provide custom photomicrography, and ensure insured logistics, we collect:
- Contact & Identity: Name, email address, telephone number, and company information for trade accounts.
- Delivery & Customs Information: Secure shipping addresses and recipient credentials required for armored courier insurance and international customs declaration.
- Transaction & Order Details: Acquired stone specifications, carat weight, laboratory report serial numbers, invoice histories, and wire payment references.
- Account Credentials: Encrypted passwords and login session tokens secured via cryptographic authentication.
3. How We Use Your Information
We use collected information solely for legitimate business operations:
- Processing, verifying, and dispatching high-value gemstone orders.
- Coordinating fully insured transit with specialized high-value carriers (e.g., Malca-Amit, Ferrari Group, FedEx Priority).
- Registering laboratory certifications (GIA, GRS, AIGS, Lotus Gemology) in your order history.
- Providing private concierge updates regarding new arrivals matching your collector preferences.
- Complying with Anti-Money Laundering (AML) and know-your-customer (KYC) regulatory mandates for precious gem trade.
4. Data Retention and Security
Your personal information is stored within encrypted enterprise databases protected by strict Row-Level Security (RLS) and SSL/TLS 256-bit encryption in transit. We retain transaction data only as long as legally required for tax compliance, anti-money laundering regulations, and gemological authenticity guarantees.
5. Your Rights & Inquiries
You maintain the right to access, rectify, or request deletion of your account and personal records at any time, subject to legal auditing requirements. For privacy inquiries or data requests, contact our privacy officer directly: